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The Innovation Mindset: Shifting to Human-Centered Design
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1
Multiple Choice
medium
Which of the following is a 'pain point' solved by mobile money according to the module?
A
The lack of smartphone games
B
The risk and slowness of sending cash via bus drivers
C
The high cost of electricity
D
The weak internet signal in villages
2
Fill in the Blank
hard
The text describes Zambia as a land of '_____ and Making Do'.
3
Multiple Choice
easy
To make a product desirable, what must you do according to the module?
A
Buy the most expensive software
B
Talk to people and observe their daily routines
C
Advertise on every radio station
D
Hire an international consultant
4
Multiple Choice
easy
What happens if one leg of the innovation stool is missing?
A
The product becomes a luxury item
B
The innovation will collapse
C
The government will subsidize it
D
It becomes more desirable
5
True/False
easy
A feasible solution must respect local constraints like limited internet bandwidth and the intense heat of the Zambian sun.
True
False
6
True/False
medium
A water pump that requires a spare part only available from Europe is considered feasible for a remote area in Zambia.
True
False
7
Multiple Choice
easy
What does a truly feasible solution respect?
A
The latest fashion trends
B
The constraints of the real world
C
The designer's imagination only
D
The opinions of international critics
8
True/False
medium
Innovators should stay curious about new tools while keeping their technical plans matched to current capabilities.
True
False
9
Multiple Choice
medium
Why would a flying delivery drone in Chipata currently fail the feasibility test according to the text?
A
Because people in Chipata do not like drones
B
Because it is too loud
C
Because of a lack of parts, software, or electricity to charge batteries
D
Because the government banned them
10
Short Answer
medium
According to the text, why do many products fail?
11
Fill in the Blank
easy
The pillar of _____ asks: 'Can this solution sustain itself financially over the long run?'
12
Multiple Choice
easy
According to the text, why might a high-tech electric cooking stove have zero desirability in a rural community?
A
Because it is too small
B
Because the community has no electricity
C
Because it is made of plastic
D
Because it is not a Zambian brand
13
Multiple Choice
medium
In the Zambian context, why did mobile money (like Airtel Money or MTN MoMo) become desirable overnight?
A
Because the government made it mandatory
B
Because it used advanced satellite technology
C
Because it was cheaper to build than banks
D
Because it solved problems of safety, speed, and convenience when sending cash
14
Short Answer
easy
What simple question does the pillar of Desirability ask?
15
Multiple Choice
medium
The text states that desirability is often cultural. Which two Zambian locations are compared to illustrate this?
A
Lusaka and Kitwe
B
Chipata and Livingstone
C
Ndola and a fishing village in Luapula
D
Solwezi and Kasama
16
True/False
easy
Human-Centered Design (HCD) shifts the focus from the person using the product to the product itself.
True
False
17
Short Answer
medium
Before mobile money, how did people send cash to relatives in other provinces?
18
True/False
easy
Feasibility is described as the 'reality check' that follows the dream of desirability.
True
False
19
Multiple Choice
hard
Why is 'Mending and Making Do' relevant to feasibility?
A
It shows that people are poor
B
It reflects the resourcefulness and use of available materials for technical solutions
C
It is a cultural tradition unrelated to design
D
It is only used by people in rural villages
20
Multiple Choice
easy
The solar-powered gadget in the Lusaka market failed because:
A
It was not powerful enough
B
It was too expensive for the average trader
C
It was the wrong color
D
It was broken
21
Multiple Choice
easy
What analogy does the text use to describe the balance between the three pillars of Human-Centered Design?
A
A three-legged stool
B
A bicycle wheel with spokes
C
A brick wall with mortar
D
A bridge over a river
22
Multiple Choice
easy
Which of these is NOT one of the three legs of the HCD stool?
A
Desirability
B
Feasibility
C
Scalability
D
Viability
23
Fill in the Blank
hard
When you design for desirability, you are not just selling a tool; you are providing a better _____.
24
Fill in the Blank
easy
HCD is an abbreviation for _____-Centered Design.
25
Multiple Choice
medium
Which pillar is described as the 'first and most important' question an innovator must ask?
A
Viability
B
Feasibility
C
Desirability
D
Scalability
26
True/False
easy
Viability is about making sure an innovation lasts for a long time.
True
False
27
Short Answer
medium
What do local Zambian mechanics and welders master to create machinery?
28
True/False
medium
Desirability is purely about what the user needs and has nothing to do with their dreams.
True
False
29
Short Answer
medium
Why does the text mention that desirability is cultural?
30
Fill in the Blank
medium
Desirability is not about what the designer thinks is cool, but about understanding the deep needs, frustrations, and _____ of the people.
31
Multiple Choice
medium
What 'advantage' does the text say a Zambian innovator has when designing for their community?
A
Financial advantage
B
Technical advantage
C
Home ground advantage
D
Political advantage
32
Multiple Choice
easy
According to the module, what are the three critical pillars of Human-Centered Design?
A
Price, Quality, and Quantity
B
Desirability, Feasibility, and Viability
C
Imagination, Technology, and Profit
D
Design, Thinking, and Innovation
33
Short Answer
medium
What term does the text use to describe the difficulties in people's lives that innovators should identify?
34
Short Answer
medium
What does a feasible solution respect regarding the Zambian environment?
35
Multiple Choice
medium
What does the pillar of Feasibility specifically address?
A
Whether the product will make a profit
B
The technical side of whether the solution can be built with available tools and skills
C
If the customers in Ndola like the color of the product
D
The cultural traditions of the Luapula province
36
Multiple Choice
medium
What is the common trap for young entrepreneurs mentioned in the text?
A
Spending too much money on office space
B
Solving a problem that does not actually exist for the user
C
Not hiring enough staff
D
Using old technology
37
Multiple Choice
easy
What is the goal of finding the balance between the three pillars?
A
To create the most complex product possible
B
To transform a simple idea into a powerful solution that can change lives
C
To win international design awards
D
To replace local traditions with technology
38
True/False
easy
If a product is technically advanced and cheap to make, it will succeed even if nobody wants to use it.
True
False
39
Short Answer
hard
What does viability mean for a non-profit or a community project?
40
True/False
easy
Viability is often the easiest part for designers who love the creative process.
True
False
41
True/False
easy
Successful Zambian entrepreneurs always start with a complex machine.
True
False
42
Multiple Choice
medium
What is the primary focus of the third pillar, Viability?
A
If the product looks beautiful
B
If the technology is the newest available
C
If the solution makes business sense and can sustain itself financially
D
If the product can be built by hand
43
Multiple Choice
medium
Which pillar acts as the 'business of staying alive'?
A
Desirability
B
Feasibility
C
Viability
D
Sustainability
44
Multiple Choice
medium
What is the 'Aha!' moment in desirability?
A
When a designer finishes a sketch
B
When a customer sees a solution and says, 'This is exactly what I have been looking for'
C
When a product makes its first profit
D
When the technology finally works
45
Multiple Choice
medium
How has the feasibility of carrying a computer in one's pocket changed in Zambia over the last twenty years?
A
It has become less feasible due to costs
B
It is still seen as science fiction
C
It became a reality due to mobile network expansion and falling hardware costs
D
It is only possible in Lusaka
46
Multiple Choice
medium
According to the content, why do many international aid projects fail regarding medical equipment?
A
The equipment is too old
B
There is no one trained to fix them and no steady power supply to run them
C
The patients refuse to use them
D
The equipment is stolen
47
Fill in the Blank
easy
In HCD, we always start with the pillar of _____.
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