The Innovation Mindset: Shifting to Human-Centered Design

Created: February 24, 2026 | Passing Score: 80%

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Questions

1. What analogy does the text use to describe the balance between the three pillars of Human-Centered Design?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: A three-legged stool
  • B: A bicycle wheel with spokes
  • C: A brick wall with mortar
  • D: A bridge over a river
2. According to the module, what are the three critical pillars of Human-Centered Design?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Price, Quality, and Quantity
  • B: Desirability, Feasibility, and Viability
  • C: Imagination, Technology, and Profit
  • D: Design, Thinking, and Innovation
3. Human-Centered Design (HCD) shifts the focus from the person using the product to the product itself.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
4. Which pillar is described as the 'first and most important' question an innovator must ask?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Viability
  • B: Feasibility
  • C: Desirability
  • D: Scalability
5. What simple question does the pillar of Desirability ask?
Type: Short Answer | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
6. In the Zambian context, why did mobile money (like Airtel Money or MTN MoMo) become desirable overnight?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Because the government made it mandatory
  • B: Because it used advanced satellite technology
  • C: Because it was cheaper to build than banks
  • D: Because it solved problems of safety, speed, and convenience when sending cash
7. What does the pillar of Feasibility specifically address?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Whether the product will make a profit
  • B: The technical side of whether the solution can be built with available tools and skills
  • C: If the customers in Ndola like the color of the product
  • D: The cultural traditions of the Luapula province
8. Desirability is not about what the designer thinks is cool, but about understanding the deep needs, frustrations, and _____ of the people.
Type: Fill in the Blank | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
9. If a product is technically advanced and cheap to make, it will succeed even if nobody wants to use it.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
10. According to the text, why might a high-tech electric cooking stove have zero desirability in a rural community?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Because it is too small
  • B: Because the community has no electricity
  • C: Because it is made of plastic
  • D: Because it is not a Zambian brand
11. What term does the text use to describe the difficulties in people's lives that innovators should identify?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
12. The text states that desirability is often cultural. Which two Zambian locations are compared to illustrate this?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Lusaka and Kitwe
  • B: Chipata and Livingstone
  • C: Ndola and a fishing village in Luapula
  • D: Solwezi and Kasama
13. What 'advantage' does the text say a Zambian innovator has when designing for their community?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Financial advantage
  • B: Technical advantage
  • C: Home ground advantage
  • D: Political advantage
14. Feasibility is described as the 'reality check' that follows the dream of desirability.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
15. Why would a flying delivery drone in Chipata currently fail the feasibility test according to the text?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Because people in Chipata do not like drones
  • B: Because it is too loud
  • C: Because of a lack of parts, software, or electricity to charge batteries
  • D: Because the government banned them
16. The text describes Zambia as a land of '_____ and Making Do'.
Type: Fill in the Blank | Difficulty: hard | Topic: The Innovation Mindset: Shifting to Human-Centered Design
17. According to the content, why do many international aid projects fail regarding medical equipment?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: The equipment is too old
  • B: There is no one trained to fix them and no steady power supply to run them
  • C: The patients refuse to use them
  • D: The equipment is stolen
18. A feasible solution must respect local constraints like limited internet bandwidth and the intense heat of the Zambian sun.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
19. How has the feasibility of carrying a computer in one's pocket changed in Zambia over the last twenty years?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: It has become less feasible due to costs
  • B: It is still seen as science fiction
  • C: It became a reality due to mobile network expansion and falling hardware costs
  • D: It is only possible in Lusaka
20. What is the primary focus of the third pillar, Viability?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: If the product looks beautiful
  • B: If the technology is the newest available
  • C: If the solution makes business sense and can sustain itself financially
  • D: If the product can be built by hand
21. What does viability mean for a non-profit or a community project?
Type: Short Answer | Difficulty: hard | Topic: The Innovation Mindset: Shifting to Human-Centered Design
22. Viability is often the easiest part for designers who love the creative process.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
23. What happens if one leg of the innovation stool is missing?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: The product becomes a luxury item
  • B: The innovation will collapse
  • C: The government will subsidize it
  • D: It becomes more desirable
24. HCD is an abbreviation for _____-Centered Design.
Type: Fill in the Blank | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
25. What is the 'Aha!' moment in desirability?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: When a designer finishes a sketch
  • B: When a customer sees a solution and says, 'This is exactly what I have been looking for'
  • C: When a product makes its first profit
  • D: When the technology finally works
26. According to the text, why do many products fail?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
27. Innovators should stay curious about new tools while keeping their technical plans matched to current capabilities.
Type: True/False | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
28. The solar-powered gadget in the Lusaka market failed because:
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: It was not powerful enough
  • B: It was too expensive for the average trader
  • C: It was the wrong color
  • D: It was broken
29. Which of these is NOT one of the three legs of the HCD stool?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Desirability
  • B: Feasibility
  • C: Scalability
  • D: Viability
30. What does a feasible solution respect regarding the Zambian environment?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
31. Successful Zambian entrepreneurs always start with a complex machine.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
32. To make a product desirable, what must you do according to the module?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Buy the most expensive software
  • B: Talk to people and observe their daily routines
  • C: Advertise on every radio station
  • D: Hire an international consultant
33. Which pillar acts as the 'business of staying alive'?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Desirability
  • B: Feasibility
  • C: Viability
  • D: Sustainability
34. Before mobile money, how did people send cash to relatives in other provinces?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
35. A water pump that requires a spare part only available from Europe is considered feasible for a remote area in Zambia.
Type: True/False | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
36. In HCD, we always start with the pillar of _____.
Type: Fill in the Blank | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
37. What is the common trap for young entrepreneurs mentioned in the text?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: Spending too much money on office space
  • B: Solving a problem that does not actually exist for the user
  • C: Not hiring enough staff
  • D: Using old technology
38. What does a truly feasible solution respect?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: The latest fashion trends
  • B: The constraints of the real world
  • C: The designer's imagination only
  • D: The opinions of international critics
39. Desirability is purely about what the user needs and has nothing to do with their dreams.
Type: True/False | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
40. What do local Zambian mechanics and welders master to create machinery?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
41. Why is 'Mending and Making Do' relevant to feasibility?
Type: Multiple Choice | Difficulty: hard | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: It shows that people are poor
  • B: It reflects the resourcefulness and use of available materials for technical solutions
  • C: It is a cultural tradition unrelated to design
  • D: It is only used by people in rural villages
42. When you design for desirability, you are not just selling a tool; you are providing a better _____.
Type: Fill in the Blank | Difficulty: hard | Topic: The Innovation Mindset: Shifting to Human-Centered Design
43. Viability is about making sure an innovation lasts for a long time.
Type: True/False | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
44. Which of the following is a 'pain point' solved by mobile money according to the module?
Type: Multiple Choice | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: The lack of smartphone games
  • B: The risk and slowness of sending cash via bus drivers
  • C: The high cost of electricity
  • D: The weak internet signal in villages
45. What is the goal of finding the balance between the three pillars?
Type: Multiple Choice | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
  • A: To create the most complex product possible
  • B: To transform a simple idea into a powerful solution that can change lives
  • C: To win international design awards
  • D: To replace local traditions with technology
46. Why does the text mention that desirability is cultural?
Type: Short Answer | Difficulty: medium | Topic: The Innovation Mindset: Shifting to Human-Centered Design
47. The pillar of _____ asks: 'Can this solution sustain itself financially over the long run?'
Type: Fill in the Blank | Difficulty: easy | Topic: The Innovation Mindset: Shifting to Human-Centered Design
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